A question I get asked a lot is: “How do I gain followers and likes?” My answer to that is: “Come up with something that’s close to your heart that you already do or would like to learn more about and improve.” I ask my students to make, and I ask my students to create. I believe that the people who connected with you because of something you’re passionate about will be the most valuable people for your projects and your passion. I don’t care if that’s five people or 50,000 – that’s why I teach how to frame creative projects and genuinely talk about them.
There’s no cheap and easy way to build up a reputation overnight. Success on social media is a multiplication of courage (to share what you’re curious about), creativity (the willingness to improve your skills), and continuity (it takes a while for people to recognize the value in your work).
If someone opts in to create a collection and sell it, the real ask is for them to think hard about how they create value and communicate it to their potential customers. The task is to adopt a service and human-centered mindset instead of just following their personal curiosity and practicing dedication to personal development.
To my surprise – and with much acknowledgment for their dedication – most of my students opt in for the #100day challenge.
Do you remember Nir Eyal’s book Hooked? When I first read it in 2014, I was trying to figure out how we needed to adapt various product features of Somewhere.com to make people come back. To me, social media had a huge potential to revolutionize the way we converse. I saw it as a tool to encourage bottom-up movements. I believed the internet would be a place to find “the others,” which was also the guiding sentence of what we were doing at Somewhere. We wanted people to find their like-minds to collaborate.
To me, social media was social, and it’s also how I’ve used it since my early teens.
When I first moved to Austria in 2000, I used to go on ICQ and find people in the area. I chatted to them for some time and eventually met for a coffee. Social Media was an incredible way to find mentors and learn from inspiring people. Instagram, for example, has made it easy to create meaningful connections and I met many people on these platforms.
However, and due to the continuous professionalization of different platforms, social media has become less about connecting people. In my personal view, it’s become less “social.” Instead, brands now use social media to advertise their products. I’d even say, social has become much more about e-commerce.
Research indicates using social media has increased – not decreased – loneliness and depression. Facebook’s own former president, Sean Parker, said their platform was “exploiting the vulnerability in human psychology.” To me, and as a lecturer, I feel I’m responsible for helping my students understand how to use social in ways that won’t cause any of that, while also teaching them how to not have such an effect on others.
In a way, social media has always been about e-commerce. Thanks to social, creators can find customers. Once brands have become aware of the potential of these alternative platforms to their somewhat traditional sales channels, they too began using social to help boost their revenue. What happened is that the big fish started fishing in the ponds of the small fish, and while it’s still possible to generate revenue as a small fish, it must be acknowledged it’s become harder.
That’s why I use this lecture to raise awareness of how different social platforms generate revenue and help them understand how they can utilize these platforms to make a living. In this second lecture, we discuss the different business model of different platforms. We discuss what their role is on the different platforms; we talk about them as consumers and as creators, and we also talk about how to use the different platforms to build their own livelihood by becoming creators.
I believe that if someone understands the business model of a platform and a company, that they can also understand what role such company wants for them to play. I believe that gaining awareness of a company’s motivation enables everyone to make conscious decisions and choices, and to think about what role they want to play in the bigger construct of social channels.
In this lecture, I also show the first part of Adam Curtis’ Century of the Self to teach my students more about propaganda. I also discuss with them the main concepts described in Martin Lindstrom’s book Brandwashed.